Returns & Exchanges

At Goosebumps Shop, we want you to be completely thrilled with your home decor, which is why we offer a 30-day window for returns on all eligible items. If your purchase doesn't perfectly fit your space, we are here to help you find the right replacement or process a full refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Carefully pack your items in their original packaging, ensuring all tags and protective materials are intact to prevent damage during transit.

• 3.
  Print and Ship

  Download your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.

• 4.
  Quality Inspection & Refund

  Once our warehouse team inspects the returned goods, we will process your refund or store credit within 5 to 7 business days.